In the context of a marketing channel,the relationship with an end-user is considered finished once a product or service has been distributed.

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The relationship with an end-user is not considered finished once a product or service has been distributed. After-sales support and customer service are important aspects of maintaining a relationship with the end-user and ensuring customer satisfaction. Continued communication and follow-up can also lead to repeat business and positive word-of-mouth marketing.

In the Context of a Marketing Channel,the Relationship with an End-User