There are three steps to conflict management: determining the basis, analyzing the source, and conflict resolution.Which of the following may be the most likely source for conflict between a patient and the health care provider in the workplace?
A)Food served
B)Medication effects
C)Ethical dilemmas
D)Smoking withdrawal

Question

Quizplus · Accepted Answer

Treatment decisions that cause ethical dilemmas are likely sources of conflict between patient, family, and health care providers.The other options represent annoyance but usually does not lead to violence.

There Are Three Steps to Conflict Management: Determining the Basis