The Plan-Do-Act philosophy states that if managers focus on the big problems first, they would be more likely to fix the 30% of operational ineffectiveness that causes 70% of the quality problems.

Question

Quizplus · Accepted Answer

The correct philosophy is the Plan-Do-Check-Act (PDCA) cycle, and it does not specifically state that focusing on big problems first will fix a certain percentage of operational ineffectiveness. It is a methodological tool for continuous improvement in processes and products, emphasizing planning, doing, checking the results, and acting on what has been learned.

The Plan-Do-Act Philosophy States That If Managers Focus on the Big