Match the following:
-Total Quality
A)Dedication to continuous improvement and meeting customer demands.
B)Research results or scientific information.
C)Learning and mastery of physical and social abilities.
D)The primary concern for managers in the 21st century.
E)Knowledge of results.

Question

Quizplus · Accepted Answer

Total Quality is about continuously improving and meeting customer demands.

Answer: B 
 Research results or scientific information can be used to improve Total Quality.

Answer: C 
 Mastery of physical and social abilities can contribute to Total Quality improvement.

Answer: D 
 Total Quality is an important concern for managers in the 21st century.

Answer: E 
 Knowledge of results can be used to improve Total Quality.

Match the Following: -Total Quality