A manager instructs an employee to ship an item with a minor defect to a customer.This is an example of:
A)role ambiguity
B)person-role conflict
C)interrole conflict
D)non-role conflict

Question

Quizplus · Accepted Answer

The scenario presented is an example of person-role conflict, where the employee is being instructed to do something that goes against their personal beliefs or values. The employee may experience conflict between their role as an employee and their sense of ethics or integrity.

A Manager Instructs an Employee to Ship an Item with a Minor