Relative to face to face interaction, people who communicate via e-mail are more cooperative and feel less justified in being non-cooperative.

Question

Quizplus · Accepted Answer

Studies have shown that the lack of social cues in email communication can lead to a decrease in trust and cooperativeness compared to face-to-face interactions. People may feel more justified in being non-cooperative due to the impersonal nature of email communication.

Relative to Face to Face Interaction, People Who Communicate Via