When a job incumbent acts contrary to the expectations of the role, the behavior would be considered:
A)counter-role behavior
B)extra-role behavior
C)standard-role behavior
D)modified-role behavior

Question

Quizplus · Accepted Answer

Counter-role behavior involves actions that are contrary to the expectations of the job role. In contrast, extra-role behavior involves actions that go beyond the requirements of the job role. Standard-role behavior refers to actions that align with the expectations of the job role, while modified-role behavior involves adjustments to the job role to fit individual needs or circumstances.

When a Job Incumbent Acts Contrary to the Expectations of the Role