
Terrance Simpson is a sales representative for Swim-Tex, a swimming pool service and supply company. Swim-Tex sells the chemicals needed for pool maintenance as well as pool accessories like slides, ladders, and diving boards. Swim-Tex sells to both consumers and businesses.
-Terrance relies on the buyer resolution theory to pursue sales. Terrance is most likely vulnerable to which of the following factors?
A)increasing the time it takes to close the sale
B)spending too little time building rapport with the customer
C)losing focus on the features and benefits of the product
D)shifting all the power in the transaction to the customer
E)focusing on a decision in the process that is not an issue for the customer
Correct Answer:
Verified
Q38: A first-time purchase of a product or
Q39: List the five steps in the typical
Q40: Salespeople should most likely think of needs
Q41: A customer will tend to screen out
Q42: "When should I buy?"is a consideration in
Q44: In order for a customer to arrive
Q45: What most likely leads a prospect to
Q46: A purchase based more on feelings than
Q47: Product buying motives include:
A)engineering preference
B)social preference
C)method preference
D)purchase
Q48: RealPlan sells a calendar/messaging/paperwork center that helps
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