All of the following are recommended guidelines for effectively making social contacts EXCEPT:
A)responding to the customer's comments
B)making nonverbal gestures of listening
C)discussing your personal experiences
D)maintaining appropriate eye contact
E)initiating the social contact

Question

Quizplus · Accepted Answer

Discussing your personal experiences can be seen as unprofessional and may not be relevant to the business or social interaction. It is recommended to keep the conversation focused on the customer's needs, interests, and preferences.

All of the Following Are Recommended Guidelines for Effectively Making