Using real-time chat rooms or instant messenger to conduct an interview over the Web that allows back-and-forth between respondent and interviewer is an example of ____________.

Question

Quizplus · Accepted Answer

Real-time chat rooms and instant messengers are examples of synchronous environments, meaning both the respondent and interviewer are present and able to communicate in real-time. CATI and CAPI refer to computer assisted interviewing methods but do not specifically relate to the use of chat rooms or instant messenger. Asynchronous environments would refer to communication that is not in real-time.

Using Real-Time Chat Rooms or Instant Messenger to Conduct an Interview