Knowledge-management tools differ from reporting and data-mining tools because the source of their data is ________.
A)employee knowledge
B)government data
C)recorded facts and figures
D)customer focus groups

Question

Quizplus · Accepted Answer

Knowledge-management tools rely on the knowledge and expertise of employees within an organization, while reporting and data-mining tools rely on recorded facts, figures or data from external sources like government data, customer focus groups or other databases or systems.

Knowledge-Management Tools Differ from Reporting and Data-Mining Tools Because the Source