Because the IS department essentially functions as a ________ organization,it must have a system to record user problems and monitor their resolution.
A)for profit
B)service
C)product
D)volunteer

Question

Quizplus · Accepted Answer

A service organization is one that provides services to its customers, in this case, the users of the IS department. To ensure efficient handling of user problems, a system must be in place to record and monitor their resolution. Such a system is typically referred to as a help desk or service desk.

Because the IS Department Essentially Functions as a ________ Organization,it