Salespeople who love their products,and possess vast product knowledge,sometimes overload their customers with product data that is neither wanted nor needed.Which term best describes this practice?

Question

Quizplus · Accepted Answer

Feature dumping is the practice of overwhelming a customer with excessive information about a product's features, without considering the customer's needs or interests. This can be counterproductive and turn customers off, instead of persuading them to buy.

Salespeople Who Love Their Products,and Possess Vast Product Knowledge,sometimes Overload