Direct denial may be appropriate when a customer's objection is based on misinformation.

Name: Direct denial may be appropriate when a customer's objection is based on misinformation.
Brand: Quizplus
Rating: 4.8 (41 reviews)

Question

Quizplus · Accepted Answer

Direct denial can be used when a customer's objection is based on misinformation because it allows the salesperson to correct the customer's misunderstanding and provide accurate information. However, it is important to use this technique carefully and respectfully to avoid damaging the customer relationship.

Direct Denial May Be Appropriate When a Customer's Objection Is