When a prospect has voiced an objection,it is most likely best for the salesperson to:
A)suggest postponing the negotiations
B)divert attention to a product feature
C)illustrate the product's high quality
D)deny the accuracy of the objection
E)clarify the true nature of the problem

Question

Quizplus · Accepted Answer

When a prospect raises an objection, the best approach is to clarify the true nature of the problem. This involves asking questions to understand the objection fully and then providing information or solutions that address the objection directly. By doing this, the salesperson can demonstrate that they understand the prospect's concerns and are committed to finding a solution that meets their needs.

When a Prospect Has Voiced an Objection,it Is Most Likely