You have recently gone into business as a consultant,specializing in the area of online consumer protection.As part of your services,you offer a seminar on how to avoid online consumer complaints.Which of the following practices should you suggest to your clients?

Question

Quizplus · Accepted Answer

Accurately describing all online goods and services is important to avoid online consumer complaints. If the description is misleading or incomplete, it can lead to unhappy customers and negative reviews, which can damage the business's reputation.

Options A, B, and D are not recommended as they can be seen as sneaky or dishonest practices, which can also lead to consumer complaints.

Option E is not practical or feasible for most businesses, as collecting some personal information, such as name and address, is often necessary to complete a transaction or provide a service. However, businesses can still take steps to protect consumers' personal information through secure data handling practices and clear privacy policies.

You Have Recently Gone into Business as a Consultant,specializing in the Area