A company has recently begun to provide online services to consumers.In order to protect itself from the risk of liability and in order to improve the quality of its services,the company has asked you,as an online consumer protection expert,to provide advice on best practices.Which of the following is TRUE?

Question

Quizplus · Accepted Answer

The best advice for the company to protect itself from liability and improve the quality of its services is to voluntarily and strictly comply with all of the standards in the Canadian Code for Consumer Protection in Electronic Commerce, and even seek to exceed those standards with the objectives of protecting privacy and ensuring that consumers are treated fairly, honestly, and transparently. While the Canadian Code for Consumer Protection in Electronic Commerce is not a federal statute, it does establish minimum standards that companies should follow to protect themselves from legal liability and maintain consumer trust. Additionally, offering services in multiple languages can improve accessibility for consumers. Finally, while PIPEDA is a law that applies to certain types of personal information handling, it is not directly relevant to best practices for online consumer protection.

A Company Has Recently Begun to Provide Online Services to Consumers.In