Which of the following best reflects the potential negative effects of emotional labour?
A) emotionless labour
B) broken feeling rules
C) alienation and commercialization of feelings
D) absence of feeling rules

Question

Quizplus · Accepted Answer

The potential negative effects of emotional labour include the alienation and commercialization of feelings, where individuals may feel that they are displaying fake or inauthentic emotions in order to satisfy the demands of their job or customers. This can lead to a sense of disconnection from one's own emotions and a feeling of being used for commercial gain. Choices A, B, and D do not accurately reflect the potential negative effects of emotional labour.

Which of the Following Best Reflects the Potential Negative Effects