A(n)___________ complaint occurs when a written,signed,and/or tape-recorded statement of the allegation is made and the complainant requests to be informed of the outcome.

Question

Quizplus · Accepted Answer

A formal complaint requires a written or taped statement, as well as a signature, and the complainant requests to be informed of the outcome. Primary complaints are the initial complaints made, while secondary complaints arise from the failure to resolve the primary complaint. Informal complaints lack the written and signed statements required for a formal complaint.

A(n)___________ Complaint Occurs When a Written,signed,and/or Tape-Recorded Statement of the Allegation