A(n)____ is an application software designed to maintain information on computer systems,user questions,problem solutions,and other information that members of the organization can reference.
A) customer relationship manager
B) enterprise resource planning system
C) database manager
D) help desk system

Question

Quizplus · Accepted Answer

Help desk systems are specifically designed to maintain information on computer systems, user questions, problem solutions, and other information that members of the organization can reference. The primary function of these systems is to provide assistance to users who have technical issues or questions related to the organization's software, hardware, or network infrastructure. Customer relationship managers, enterprise resource planning systems, and database managers, while all valuable software applications, do not perform the same functions as a help desk system.

A(n)____ Is an Application Software Designed to Maintain Information on Computer