Mohamed is having difficulty forming a positive opinion of the sales representative that services his store.He finds it difficult to understand how she develops her views.Mohamed is experiencing:
A)submissive style bias.
B)communication-style bias.
C)cognitive dissonance.
D)communication blockage.
E)dominance style bias.

Question

Quizplus · Accepted Answer

Mohamed's difficulty in understanding how the sales representative develops her views suggests that he may be experiencing a communication-style bias. This type of bias occurs when people have difficulty understanding or accepting communication styles that differ from their own. In this case, Mohamed may have a different communication style than the sales representative, leading to a breakdown in communication and difficulty forming a positive opinion of her.

Mohamed Is Having Difficulty Forming a Positive Opinion of the Sales