Suggestion selling should be viewed as a form of customer service.
Correct Answer:
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Q8: Proposing that customers buy a larger quantity
Q9: In partnership selling the salesperson should become
Q9: Surveys show that poor service and lack
Q10: A car dealer offering an upgrade on
Q11: Upselling is an attempt to get customers
Q12: Satisfied customers can be considered an "auxiliary"
Q14: Cross-selling has become very important in the
Q15: In suggestion selling,one should not demonstrate the
Q17: Salespeople should not waste their time communicating
Q18: Research indicates that one-third of customer attrition
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