Call reports should include buying-behavioral information about the customers and customer profiles instead of simply documenting number of calls made and the number of proposals written.

Question

Quizplus · Accepted Answer

Including buying-behavioral information and customer profiles in call reports can provide valuable insights into customer preferences and needs, which can help sales teams tailor their approach and improve overall effectiveness. Simply documenting number of calls and proposals may give an incomplete picture of sales performance and customer engagement.

Call Reports Should Include Buying-Behavioral Information About the Customers and Customer