As with Other Online Businesses, the Customers of Biz

As with other online businesses, the customers of Biz.com are heavily reliant on the firm's reputation. For an online business, dealing in good faith

A) can be more important than in a brick-and-mortar location.
B) is irrelevant.
C) involves minimal compliance with the laws of a targeted market.
D) is not a significant part of an effective customer service program.