At universities and hospitals,TQM is known as:
A)leadership through quality.
B)total quality control.
C)continuous quality improvement.
D)managing total quality.

Question

Quizplus · Accepted Answer

TQM stands for total quality management, and in universities and hospitals, it is commonly known as continuous quality improvement (CQI). This approach focuses on continuous improvement in all aspects of an organization's operations, including processes, systems, and services, in order to meet or exceed customer expectations and achieve mission goals. It involves a commitment to ongoing measurement, analysis, and refinement of performance, and relies on the active involvement of all employees in identifying and addressing quality issues.

At Universities and Hospitals,TQM Is Known As