Philip B.Crosby's quality philosophy is centered around __________.
A)economics
B)control
C)DIRFT
D)production

Question

Quizplus · Accepted Answer

Philip B. Crosby's quality philosophy is centered around the acronym DIRFT, which stands for "Do it right the first time." He believed in preventing errors and defects from occurring rather than detecting and fixing them after the fact. His approach emphasizes the importance of a quality-driven culture and continuous improvement. While economics, control, and production are all important factors in business, they are not the central focus of Crosby's philosophy.

Philip B.Crosby's Quality Philosophy Is Centered Around __________