Group activities and responsibilities in departments based on the needs of specific groups is called:
A)product structure.
B)functional departmentalization.
C)customer departmentalization.
D)geographic structure.

Question

Quizplus · Accepted Answer

Customer departmentalization involves grouping activities and responsibilities based on the needs of specific customer groups. This allows for a focus on meeting the unique needs of each customer group, resulting in improved customer satisfaction and potentially increased business. Product structure involves dividing the organization based on specific products or services offered, functional departmentalization is focused on organizing departments based on specific functions such as finance or marketing, and geographic structure divides departments based on location.

Group Activities and Responsibilities in Departments Based on the Needs