In the informal group,workers' behavior differs from what managers may have expected based on the following except: A)contingency plans. B)relationships. C)procedures. D)rules.

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Contingency plans are strategies that managers may have in place to handle unforeseen events or emergencies. These plans do not necessarily dictate how workers behave in day-to-day interactions within the informal group. The other choices, relationships, procedures, and rules, all have a direct impact on workers' behavior within the group.

In the Informal Group,workers' Behavior Differs from What Managers May