The late Sam Walton's slogan,"The customer is the boss," keeps the culture of Wal-Mart focused on providing high-quality customer service.

Question

Quizplus · Accepted Answer

The statement is true. Sam Walton's slogan of "The customer is the boss" emphasizes the importance of putting the customer first and providing high-quality customer service, which is still a fundamental principle of Wal-Mart's culture.

The Late Sam Walton's Slogan,"The Customer Is the Boss," Keeps