A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:
A)smoothing.
B)compromising.
C)collaborating.
D)confronting.

Question

Quizplus · Accepted Answer

Smoothing is a conflict management strategy where the manager acknowledges the conflict but tries to reduce its importance by focusing on common interests and finding compromise solutions. This strategy is suitable when the issue is not significant, and maintaining a positive relationship between parties is more valuable than resolving the conflict itself.

A Conflict Strategy in Which the Manager Diplomatically Acknowledges That