Sarah Schin was recently hired by Bank West as the Global Director of Human Resources. Her job duties include determining employment policies as well as overseeing all hiring, firing, and training of employees. What type of processes does Sarah's new job demonstrate?
A) Business-facing processes
B) Industry-specific customer-facing processes
C) Customer-facing process
D) Industry-specific business-facing processes

Question

Quizplus · Accepted Answer

Sarah's job duties involve internal processes related to managing the workforce, which are considered business-facing processes. These processes support the internal functioning of the organization rather than directly interacting with customers.

Sarah Schin Was Recently Hired by Bank West as the Global