What is the process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise?
A) Social media analytics
B) Speech analytics
C) Text analytics
D) Web analytics
Correct Answer:
Verified
Q85: What segments a heterogeneous population of more
Q104: What analyzes text flowing across the Internet,
Q110: What can help uncover correlations and trends
Q115: What processes and manages algorithms across many
Q125: What is fast data?
A) Processes and manages
Q442: What occurs when the user goes into
Q446: What an outlier?
A)Processes and manages algorithms across
Q448: What is a business analytics specialist who
Q449: What occurs when the user goes into
Q450: What is speech analytics?
A)Analyzes text flowing across
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents