The features of the M-Form of firm organization are
A)divisions have difficulty responding to market changes
B)it is easier to maintain customer relationships
C)coordination across divisions is simple and does not take much management time
D)evaluating employees is easier because managers typically are similarly trained

Question

Quizplus · Accepted Answer

The M-form of firm organization is characterized by the creation of separate divisions within a company, each focusing on a particular product, market or function. This structure makes it easier to maintain customer relationships (Choice B) because the company can tailor its products and services more closely to customer needs. However, coordination across divisions can be complex and time-consuming (Choice A) and evaluation of employees may be difficult because managers may not have uniform training and practices (Choice D).

The Features of the M-Form of Firm Organization Are