The expressed and implied expectations for performance that exist within a group or an organization are known as ______.
A)norms
B)standards of excellence
C)strengths
D)mission

Question

Quizplus · Accepted Answer

Standards of excellence are the expectations for performance that are both expressed and implied within a group or organization. Norms refer to the shared beliefs and values that guide behavior within a group, strengths are the unique qualities or assets that set an organization apart, and mission refers to the overall purpose and goals of the organization.

The Expressed and Implied Expectations for Performance That Exist Within