Kevin and Matt are conducting study abroad interviews for students but disagree on how to long to interview,which questions to ask,and in what order to ask questions.Which type of conflict are they experiencing?
A)different values and beliefs
B)procedural conflict
C)substantive conflict
D)relationship conflict

Question

Quizplus · Accepted Answer

Kevin and Matt are experiencing a procedural conflict because they disagree on the process or procedure of conducting the study abroad interviews, such as the length of the interview and the order of questions. This is different from a substantive conflict, which involves a disagreement over the actual content or substance of the issue, or a relationship conflict, which involves personal issues or tensions between the individuals. The conflict may not necessarily involve different values or beliefs.

Kevin and Matt Are Conducting Study Abroad Interviews for Students