Valuing an IT investment is difficult because:
A) Many IT investments are necessities and payback is hard to calculate.
B) Increased customer satisfaction is not valued enough to justify costs.
C) IT investments often add no real business value.
D) IT managers do not see the need to value an investment whose payback period is relatively short.
E) IT is seen as "a necessary evil".

Question

Quizplus · Accepted Answer

Valuing an IT investment is difficult because many IT investments are necessities, such as upgrading security systems or maintaining hardware, and the payback is hard to calculate in terms of direct financial returns. These investments are often necessary to maintain operations and avoid potential losses, but it can be challenging to quantify the exact benefits or ROI.

Valuing an IT Investment Is Difficult Because