When the nurse receives a telephone order from the healthcare provider's office,which guidelines are used to ensure the order is correct? Select all that apply.

Question

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A) When receiving a telephone order from a provider, the nurse should ask the prescriber to repeat or spell out the medication, to speak slowly, and read the order back to the prescriber once the prescription is complete. It is also important for the nurse to know the agency's policy regarding telephone orders. The nurse does not sign the prescriber's name and credentials; the nurse only transcribed the prescription and the prescriber countersigns it within a time period prescribed by the agency's policy.
B) When receiving a telephone order from a provider, the nurse should ask the prescriber to repeat or spell out the medication, to speak slowly, and read the order back to the prescriber once the prescription is complete. It is also important for the nurse to know the agency's policy regarding telephone orders. The nurse does not sign the prescriber's name and credentials; the nurse only transcribed the prescription and the prescriber countersigns it within a time period prescribed by the agency's policy.
C) When receiving a telephone order from a provider, the nurse should ask the prescriber to repeat or spell out the medication, to speak slowly, and read the order back to the prescriber once the prescription is complete. It is also important for the nurse to know the agency's policy regarding telephone orders. The nurse does not sign the prescriber's name and credentials; the nurse only transcribed the prescription and the prescriber countersigns it within a time period prescribed by the agency's policy.
D) When receiving a telephone order from a provider, the nurse should ask the prescriber to repeat or spell out the medication, to speak slowly, and read the order back to the prescriber once the prescription is complete. It is also important for the nurse to know the agency's policy regarding telephone orders. The nurse does not sign the prescriber's name and credentials; the nurse only transcribed the prescription and the prescriber countersigns it within a time period prescribed by the agency's policy.
E) When receiving a telephone order from a provider, the nurse should ask the prescriber to repeat or spell out the medication, to speak slowly, and read the order back to the prescriber once the prescription is complete. It is also important for the nurse to know the agency's policy regarding telephone orders. The nurse does not sign the prescriber's name and credentials; the nurse only transcribed the prescription and the prescriber countersigns it within a time period prescribed by the agency's policy.

When the Nurse Receives a Telephone Order from the Healthcare