A nurse manager interacts with a particularly difficult healthcare provider who is demanding of and demeaning to the nurses on the unit.Through this situation,the nurse manager has learned that which are characteristics of successful communication? Select all that apply.
A) Accuracy
B) Assertiveness
C) Critical thinking
D) Honesty
E) Networking

Question

Quizplus · Accepted Answer

A) Good communication skills are essential to successful leaders and include assertiveness, clear expression of ideas, accuracy, and honesty. Critical thinking is a creative process that includes problem solving and decision making. Networking is a process whereby professional links are established through which people can share ideas, knowledge, and information; offer support and direction to each other; and facilitate accomplishment of professional goals.
B) Good communication skills are essential to successful leaders and include assertiveness, clear expression of ideas, accuracy, and honesty. Critical thinking is a creative process that includes problem solving and decision making. Networking is a process whereby professional links are established through which people can share ideas, knowledge, and information; offer support and direction to each other; and facilitate accomplishment of professional goals.
C) Good communication skills are essential to successful leaders and include assertiveness, clear expression of ideas, accuracy, and honesty. Critical thinking is a creative process that includes problem solving and decision making. Networking is a process whereby professional links are established through which people can share ideas, knowledge, and information; offer support and direction to each other; and facilitate accomplishment of professional goals.
D) Good communication skills are essential to successful leaders and include assertiveness, clear expression of ideas, accuracy, and honesty. Critical thinking is a creative process that includes problem solving and decision making. Networking is a process whereby professional links are established through which people can share ideas, knowledge, and information; offer support and direction to each other; and facilitate accomplishment of professional goals.
E) Good communication skills are essential to successful leaders and include assertiveness, clear expression of ideas, accuracy, and honesty. Critical thinking is a creative process that includes problem solving and decision making. Networking is a process whereby professional links are established through which people can share ideas, knowledge, and information; offer support and direction to each other; and facilitate accomplishment of professional goals.

A Nurse Manager Interacts with a Particularly Difficult Healthcare Provider