The nurse on the mother-baby unit is confronted by a client who states,"I know my rights and you have to do what I tell you!" Which response by the nurse is most appropriate?
A) "I don't mind doing anything within reason, but you have a responsibility to be considerate to the staff as well."
B) "That statement is not included in your patient rights; don't yell at me."
C) "Why do you feel angry…did I do something you did not like?"
D) "Do you want me to take the baby to the nursery so you can calm down?
Correct Answer:
Verified
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