In the context of the customer-focused dimension of a global matrix,the _____ structure allows a provider to sell whatever combination of goods and services that customers prefer,including rivals' offerings.
A) open innovation
B) solutions-based
C) global account
D) social capital

Question

In the context of the customer-focused dimension of a global matrix,the _____ structure allows a provider to sell whatever combination of goods and services that customers prefer,including rivals' offerings.
A) open innovation 
B) solutions-based 
C) global account 
D) social capital

Quizplus · Accepted Answer

Solutions-based structure emphasizes on providing customized solutions based on the customers' preferences, which might include offering rival products or services. Open innovation relates to collaborating with external partners, global account deals with managing large multinational accounts, and social capital refers to the network of relationships that a company has with its stakeholders, including customers. Hence, the best choice for the given context is a solutions-based structure.

In the Context of the Customer-Focused Dimension of a Global