The extent to which organizational rules,procedures,and communications are written down is called __________.
A) formalization
B) centralization
C) division of labor
D) span of control

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which rules and procedures are written down and made explicit in the organization. Centralization refers to the distribution of decision-making authority in the organization; division of labor refers to the allocation of work tasks among individuals; and span of control refers to the number of subordinates a manager can effectively supervise.

The Extent to Which Organizational Rules,procedures,and Communications Are Written Down