When pursuing a customer intimacy competitive advantage,a company should hire people who ____________________.
A) are active learners
B) have good customer relations skills
C) are emotionally resilient
D) all of these

Question

Quizplus · Accepted Answer

Pursuing a customer intimacy competitive advantage requires a company to prioritize building strong relationships with customers. This means hiring employees who are active learners, have good customer relations skills, and are emotionally resilient. All three of these qualities are necessary for employees to effectively engage with customers, learn about their needs and preferences, and build long-term relationships based on trust and loyalty.

When Pursuing a Customer Intimacy Competitive Advantage,a Company Should Hire