The U.S.tends to expect employees to act positively and _________ negative emotions-thus the popular "service with a smile" slogan.

Name: The U.S.tends to expect employees to act positively and _________ negative emotions-thus the popular "service with a smile" slogan.
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Question

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The sentence states that the U.S. expects employees to act positively and "service with a smile" is given as an example, which suggests that employees are expected to hide any negative emotions they may be feeling.

The USTends to Expect Employees to Act Positively and _________ Negative