Customer service research shows that _______ of customers defect from a company because they were treated with an attitude of indifference

Question

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Research in customer service has consistently shown that a significant portion, approximately 68%, of customers leave a company due to feeling undervalued or experiencing an attitude of indifference from the service provider. This highlights the critical importance of showing care and attention in customer interactions.

Customer Service Research Shows That _______ of Customers Defect from a Company