Consistently helping employees make ___________ attributions encourages them to view failures as problem solving situations in which the search for an improved strategy becomes the main focus.

Question

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Making strategic attributions means recognizing the controllable factors that led to a failure, which allows the employee to focus on improving those factors rather than feeling helpless or defensive. This encourages a problem-solving mindset, which is beneficial for both the employee and the organization. Defensive attributions involve blaming external factors for failure, self-handicapping involves creating excuses to avoid responsibility, and unconscious attributions are not consciously recognized.

Consistently Helping Employees Make ___________ Attributions Encourages Them to View