The most important contribution of Herzberg's Two-Factor theory of motivation is the idea that motivation comes from _____________________.
A) the intrinsic value and satisfaction the worker gets from the job itself
B) the conditions surrounding the job
C) the worker's self-esteem
D) the worker's intelligence

Question

Quizplus · Accepted Answer

According to the Two-Factor theory, motivation comes from the intrinsic value and satisfaction the worker gets from the job itself, which are called "motivational factors." The theory suggests that satisfaction and dissatisfaction are separate, independent constructs, and it is the presence or absence of certain job factors that determines whether an employee is satisfied or dissatisfied with their job. "Hygiene factors," on the other hand, refer to the conditions surrounding the job, such as pay, benefits, working conditions, and job security, which can prevent dissatisfaction but do not necessarily lead to motivation. Self-esteem and intelligence are not directly related to the Two-Factor theory of motivation.

The Most Important Contribution of Herzberg's Two-Factor Theory of Motivation