___________ occurs when lower-level employees communicate with those at higher levels-for example,when a subordinate tells a manager about a problem they are having meeting a customer's request.
A) Diagonal communication
B) Downward communication
C) Upward communication
D) Horizontal communication

Question

Quizplus · Accepted Answer

Upward communication occurs when lower-level employees communicate with those in higher positions, such as subordinates informing managers of issues or concerns.

___________ Occurs When Lower-Level Employees Communicate with Those at Higher