When trying to resolve conflict,you should focus on _________ rather than ________.

Question

Quizplus · Accepted Answer

When trying to resolve conflict, focusing on interests rather than positions is more effective. Positions are the specific solutions or outcomes that each party wants, while interests are the underlying needs, desires, and concerns that drive those positions. Focusing on interests allows for a more collaborative, win-win approach to conflict resolution, where both parties can find solutions that meet their needs. Focusing on positions often leads to a win-lose scenario and can make resolution more difficult.

When Trying to Resolve Conflict,you Should Focus on _________ Rather