A Director of Nursing in a Long-Term Care Facility Was

A director of nursing in a long-term care facility was concerned after reading that as many as 80% of residents have untreated pain.What action by the director is best?

A) Establish protocols for routine assessment.
B) Make a "pain plan" for every resident.
C) Involve family members in treating pain.
D) Educate the staff on how to assess pain.