Kim complained to Flo, "You mostly make an internal attribution concerning my behavior, but you make external attributions about your behavior." If Kim's accusation is true, Flo's behavior illustrates:

Question

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The actor-observer effect refers to the tendency for people to make internal attributions for others' behavior while making external attributions for their own behavior. Therefore, if Flo is making internal attributions for Kim's behavior but external attributions for her own behavior, she is exhibiting the actor-observer effect.

Kim Complained to Flo, "You Mostly Make an Internal Attribution